Got a question for us?

Have a read through our frequently asked questions to see if we can get you an answer! If not don’t forget you can email your questions directly to


What are your opening times?

We are open 9am until 6pm Tuesday – Saturday


My car is pretty dirty! Will I be charged extra?

We use only the best cleaning equipment within the Car Wash and Valet Centre which is more than effective for cleaning out messy vehicles, however there are instances where cars have been left neglected and may incur an extra charge. We will advise you of this when carrying out the valet and if there is anything else we can do to help clear the mess we will be more than happy to assist you.

Can I pay by card?

Yes. We accept all major credit and debit cards on site including American Express. We also accept cash payments so whichever you prefer 🙂

Someone has been sick in my car, can you get the smell away?

There’s nothing worse than a sick smell in a car, what we have found in the past is a little sprinkle of bicarbonate soda on the affected area helps to break up the odour and get your car smelling like it’s old self again! We can also offer a fogging service to break up any further smells, and even a shampoo service to remove any stains!

Where do I go when I arrive for my valet?

When you arrive for your appointment, simply drive your car through the Car Wash and let the guys know you have arrived and what you are booked in for.
We will then wash the outside of the car for you and direct you back round to the valet centre to complete your valet. Should you have any questions on the day or before, do not hesitate to contact us on 01355 571624 or via email at

I’m not sure which valet to go for?

We try our best to describe all of our valets in full here however if you would like to discuss anything with us we would be more than happy to work out what’s best for you. Simply give us a call on 01355 571624

Is there somewhere I can wait?

Yes. We have a comfortable waiting are equipped with Vending Machines, Magazines and also a small Children’s Area too!